Industrial security · Field reference
Separate application support, investigator verification, and eligibility questions before reaching out.
Use the DCSA NBIS/eApp page’s applicant-support listing for the current phone and mailbox. For a live case, also follow the instructions from your sponsoring security office.
The October briefing and the public page list different applicant numbers. This guide links to the official contact listing rather than choosing between conflicting numbers.
Call 878-274-1765 or use DCSA’s FSO systems-support mailbox. This contact appears in the briefing and on the DCSA DISS page.
The October ISE lists 878-274-1186 and DCSA investigator verification for an agent’s identity or status.
The October ISE lists Trust Decision (Adjudications) at 667-424-3850 and the adjudications call-center mailbox. This route is for SMOs and FSOs only; no subject callers. Applicants should work through their security office.
The Industry Account Managers can help with industry personnel-vetting questions: industry agency liaison. Your assigned ISR remains the primary point of contact for facility-specific matters.
The October ISE lists 866-231-3153 and DOHA status inquiries. Follow the instructions in your actual notice for submissions and deadlines.
Use the designated official system for case material. This website does not accept questionnaires, medical records, financial records, or case submissions.
DCSA Trust Decision (Adjudications) determines eligibility for the DoD and NISP populations described in the briefing, excluding the intelligence-agency populations outside that scope. Investigators collect and resolve information; the FSO supports the authorized process; the Government adjudicator makes the eligibility determination. A separate access authority confirms the conditions for actual access.
Decision owners and gates · Responding to a request for more information
October operational update reviewed October 9, 2026. DCSA Industry Stakeholder Engagement, October 6, 2026, slides 3, 21, 30. Source details and scope.
